Privacy Policy & Data Protection Framework

At UAE HS Codes (uaehscodes.com), operated in strategic technology partnership with Hai Technologies LLC ("we", "us", or "the Platform"), we maintain an uncompromising commitment to safeguarding the privacy, confidentiality, and data sovereignty of our global users, freight forwarders, customs brokers, and enterprise shippers.

This Privacy Policy provides exhaustive statutory disclosures regarding how we collect, process, store, and protect personal data and operational queries in strict accordance with UAE Federal Decree-Law No. 45/2021 on Personal Data Protection (UAE PDPL), the DIFC Data Protection Law No. 5 of 2020, the European Union General Data Protection Regulation (GDPR / Regulation (EU) 2016/679), the California Consumer Privacy Act as amended by the CPRA (CCPA/CPRA), and Google AdSense Program & Advertising Policies.

1. Google AdSense & Third-Party Advertising Disclosures

To support the development and continuous maintenance of our free public trade tools (including the 13,000+ HS Code tree, E-Mirsal II Converter, and CBM freight calculator), we partner with third-party advertising vendors, including Google AdSense, to serve advertisements when you visit our website.

• Third-Party Vendor Cookies: Third-party vendors, including Google, use cookies, web beacons, and device identifiers to serve ads based on a user's prior visits to our website or other websites across the Internet.
• Advertising Cookies (including the DoubleClick Cookie): Google's use of advertising cookies enables it and its certified advertising partners to serve personalized and contextual ads to our users based on their navigation history on uaehscodes.com and other digital properties.
• Personalized vs. Non-Personalized Ads: Depending on your location and cookie consent preferences, you may be served personalized ads (tailored to your inferred interests) or non-personalized ads (which use contextual signals such as page topic without tracking individual cross-site user profiles).
• User Opt-Out of Personalized Advertising: You have the absolute right to opt out of personalized advertising at any time:
  • You can manage your Google ad preferences and opt out of personalized ads by visiting the official Google Ads Settings Portal.
  • Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting the Digital Advertising Alliance (DAA) WebChoices Tool at www.aboutads.info or the European Interactive Digital Advertising Alliance (EDAA) at www.youronlinechoices.com.
  • You may also control or disable third-party cookie storage directly through your web browser security settings.

2. Information We Collect

We collect information to provide, secure, and improve our customs classification and freight calculation services:

• Operational Search & Tool Queries: Non-personally identifiable inputs, such as HS code searches, tariff chapter lookups, CBM container dimensions, and commodity descriptions. Inquiries processed via our client-side calculators remain private and are not shared with third-party advertisers.
• Log & Technical Data: Standard server logs including Internet Protocol (IP) address, browser user-agent, operating system, referring URL, timestamp, and page load telemetry.
• Inquiry & Communications Data: When you voluntarily submit an enterprise inquiry, API integration request, or support ticket via our Contact Us form, we collect your name, business email, company name, phone number, and message content solely to respond to your request.

3. Legal Basis for Data Processing

We process your personal data under the following legal frameworks:

• Consent: Where you have granted explicit consent for analytical cookies or personalized advertising via our Cookie Consent Manager.
• Legitimate Interests: To protect platform integrity against automated scraping, denial of service (DoS) attacks, spam, and fraud; to maintain high service availability; and to provide accurate trade compliance tools.
• Statutory Compliance: To satisfy legal and regulatory reporting obligations under UAE Federal Laws and international trade regulations.

4. Your International Data Rights (UAE PDPL, GDPR, CCPA)

Regardless of your geographic location, we extend comprehensive data sovereignty rights to all users:

• Right of Access & Portability: Request confirmation and an exportable copy of any personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete records.
• Right to Erasure ("Right to be Forgotten"): Request immediate deletion of your contact records or inquiry logs.
• Right to Restrict or Object: Object to processing for direct marketing or withdraw previously given cookie consent at any time.

5. Data Security, Retention & Encryption

All data transmitted to and from uaehscodes.com is encrypted in transit using 256-bit Transport Layer Security (TLS 1.3 / HTTPS). Our infrastructure implements strict firewall rules, rate limiting, and automated vulnerability monitoring. We retain operational inquiry logs only for as long as necessary to fulfill business requirements or legal compliance mandates.

6. Data Protection Officer & Contact Information

If you have any questions regarding this Privacy Policy, your advertising preferences, or wish to exercise your statutory data protection rights, please contact our Data Protection Office: